MDXpress Limited is committed to protecting your privacy and ensuring your personal data is handled responsibly, securely, and in compliance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or interact with us.

​

Who We Are

MDXpress Limited is a freight and logistics company based in the United Kingdom, providing transport and delivery services across the UK, Europe, and worldwide.

​

What Information We Collect

We may collect and process the following types of personal data:

​

• Name, company name, and job title

• Contact information including email address and telephone number

• Delivery and billing addresses

• Payment details (where applicable)

• Records of your correspondence or interactions with us

• Website usage data through cookies or similar technologies

​

How We Use Your Information

We use your information to:

​

• Provide and manage logistics and transport services

• Respond to your enquiries and requests

• Process bookings, payments, and invoices

• Send service updates and important notices

• Comply with legal and regulatory obligations

• Improve our services and customer experience

​

We do not sell your personal data to any third party.

​

Sharing Your Data

Your personal information may be shared with:

​

• Our trusted partners, subcontractors, and service providers who help deliver our services

• Legal or regulatory bodies when required by law

• IT providers for system hosting and support

​

All third parties are required to respect the security of your data and to treat it in accordance with the law.

​

Data Security

We implement suitable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

​

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying legal, accounting, or reporting requirements.

​

Your Rights

You have the right to:

​

• Access the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request the deletion of your data

• Object to or restrict how your data is processed

• Withdraw your consent at any time (where processing is based on consent)

• Lodge a complaint with the Information Commissioner's Office (ICO)

​

To exercise your rights, please contact us using the details below.

​

Cookies

Our website may use cookies to improve functionality and gather analytics. You will be asked for your consent when cookies are used, and you can manage your preferences at any time via your browser settings.

​

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.

​

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Data Protection Officer

MDXpress Limited

Station House, Station Road
Shenstone, Lichfield,

WS14 0NW

Email: info@mdxpress.co.uk
Phone: +44 (0)1543 484346